Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (2023)

I have a Samsung Galaxy S7, and want to download some Samsung Galaxy apps. But it asks me to sign in my Samsung account. What is the Samsung account? How to create it? Who can help?

While Apple creates its Apple account, Samsung also has its Samsung account. What is Samsung account? What Samsung account can be used to do? If you forgot Samsung account password, how to reset or recover it? … Surrounding Samsung account, there are many issues. In this post, we will discuss them one by one.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (1)

Samsung Account

  • Part 1. What is Samsung account and how to create/log in to it
  • Part 2. Recover or reset the Samsung account if forgot password or ID
  • Part 3. Delete Samsung account and retrieve data with Samsung account

Part 1. What is Samsung account and how to create/log in to it

1. What is Samsung account

Samsung account is an integrated free membership that enables you to use Samsung services on smartphones, tablets, websites, TVs and other devices. You can enjoy various Samsung services through a single Samsung account, without having to sign up for each service separately. The Samsung services include Samsung Galaxy apps, Find My Mobile, PEN.UP, S. Health and Samsung+.

Another great feature of Samsung account is you can use it to back up and restore data from Samsung phone to Samsung Cloud, which is similar to iPhone to iCloud.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (2)

2. How to create Samsung account

Creating a Samsung account can be done via web browser, Samsung Kies, or smartphone.

Create a Samsung account online on PC

Step 1 On your computer, go to

Step 2 Click "SING UP NOW", read and agree to the terms.

Step 3 Enter the Email address and choose a password.

Step 4 Verify your Email address and click "Confirm" to create your Samsung account.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (3)

Create a Samsung account from browser on smartphone

Step 1 Open "Settings" and scroll to "Accounts", and then tap "Add Account".

(Video) How To Backup And Restore Apps With Samsung Account Quick Shortcut Maker Apps

Step 2 Click "Create new account", accept the terms.

Step 3 Enter your Email address, and other personal details, click "Sign up" to create a new Samsung account.

3. Step-by-step for Samsung account login

If you want to sue Samsung services, you have to sign in Samsung account.

Samsung account login online on computer

Step 1 Visit

Step 2 Type in your Email address in the "Email" field and enter your password in the "Password" box.

Step 3 Click on the SIGN IN button below the password field.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (4)

Log into Samsung account on mobile phone

Step 1 From the apps screen, tap "Settings" > "General tab" > "Accounts" > "Samsung account" > "Account settings" > "Profile".

Step 2 Enter your current password, and then tap "Confirm".

Step 3 To edit your profile, tap the "Edit" (pencil) icon at the top right of the screen.

Login errors? Fix it now

If you can't log in to it, please check your devices or Samsung account version. Sometimes, it might be a temporary system error.

If you see an error message such as "An error occurred during an SSL connection" or "Sign in failed due to difference between current time and device", then please check "Settings - Date and Time" on your device. For security, Samsung accounts require the settings for date and time to be the same as the actual date and time.

(Video) Apps to Samsung Account Backup | Backup & Restore Samsung Account

If you still have problem, please contact Customer Support:

Part 2. Recover or reset the Samsung account if forgot password or ID

In modern life, you are required to create various passwords for your Email, online shopping account, Google, Twitter, and more. Managing passwords is not easy, so it is common to forget Samsung account. At this point, how do you recover or reset Samsung account? Check the ways as the following.

1. How to reset your Samsung account password

Step 1 On your computer, go to

Step 2 Select "Sign In" and click it to go to the Samsung account login page.

Step 3 Here you need to click "Find ID or Reset password?" and enter to the next page.

Step 4 Choose "Reset Password" column and enter your Email address, click "Next".

Step 5 You will see the message 'Password change E-mail has been sent to your email' and press "Confirm".

Step 6 Check your Email inbox and click the link on the email from "Samsung account" to change your password.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (5)

2. Find and recover your Samsung account ID

If you forgot your Samsung account ID (Email), then recover it now. According to the above step 1-3 of resetting Samsung account password and enter the "Recovery" page. Then you can follow the below steps to continue.

Step 1 Choose "Find ID" column and enter your first name, last name, and date of birth.

Step 2 Click "FIND MY ID" to recover your Samsung account ID.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (6)

Part 3. Delete Samsung account and retrieve data with Samsung account

1. How to delete Samsung account

If you do not use Samsung services or any Samsung products, or you just do not like the Samsung account, you can delete the Samsung account to avoid any inconvenience.

Step 1 Go to, and click "Sign in" to enter your Samsung account and password.

(Video) Google Account Backup & Restore for Android

Step 2 Click "Profile" > re-enter your password for conformation.

Step 3 Click "Delete Account" > re-enter your password > click "Continue" > agree to delete your Samsung account and Samsung services user history > click "Confirm" to delete your Samsung account.

2. How to backup and retrieve data with Samsung account

From the above description, you must have known that Samsung account is very useful for you to manage your Samsung phone. In this part, we will tell how to use Samsung account to backup and restore data from phone to Samsung Cloud.


Samsung Cloud provides 15GB of free storage, and unlimited storage for preloaded Samsung apps such as Contact and Calendar. For more Cloud storage, you need to get the plan.

How to backup data with Samsung account to Cloud

What data can be backed up with Samsung account to Cloud? Personal data & multimedia: contacts, videos, calendars, voice recordings, memos & notes, music, photos, documents. Phone data & Settings: Bookmarks, email accounts, call log, home screen layout, device settings, app data. You are able to turn on the automatic backup on your Samsung phone.

1 After creating your Samsung account on your phone, navigate "Settings" to select your Samsung account.

2 Tap Backup option. Now, you will see the list of different kinds of files that you can backup appears. Just select and tick the files you want and hit on "Backup now" button to begin the data backup.

Samsung Account Create/Login/Recover/Delete and Data Backup & Restore (7)

How to retrieve data with Samsung account

After you make the Samsung backup, you can easily restore data when you want to find back the lost or deleted data. Go to "Settings" and elect "Samsung Accounts" once again. Next, tap "Restore". After that, you can select the file types that you want to restore and click "Restore now" to start the restoring process.

In this way, your phone data will be replaced with the backup and current data are gone. If you do not want your contacts and other data to be wiped, then you had better visit this post: Samsung contacts recovery.

(Video) 3 Ways: How to Recover Data from Samsung Phone after Factory Reset

By now, we have introduced all issues about Samsung account. Any suggestions are welcome to improve this post.

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August 31, 2018 15:18 / Updated by Iris Walker to Samsung

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Can I get my data from Samsung account? ›

With your Samsung account, you can back up and restore your data in the same device. You can also synchronise several Samsung devices if you are using the same Samsung account. This feature is very useful when you want to keep the same data for all Samsung devices.

How do I transfer everything from my old Samsung to my new Samsung? ›

On the new Galaxy phone, open Settings, search for Smart Switch, and then tap Bring data from old device. Tap Bring data from old device again. Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there. On the old phone, tap Send data, and then tap Cable.

How do I recover my old Samsung account? ›

Go to and click “Log In Here” under “Already have a Samsung Account?” Find “Forgot your password?” and as you click on it, a pop-up window where you can enter your email address appears. Enter your e-mail address and reenter your e-mail address for confirmation.

How do I access data files on Samsung? ›

Please go to Android system settings, find storage section, click it. From the storage page, find "Files" item, and click it. If there are multiple file managers to open it, please make sure to choose "Open with Files" to open it, which is the system file manager app.

How do I access my Samsung backup on Google? ›

Find and manage backups
  1. Open the Google Drive app.
  2. Tap Menu. Backups.
  3. Tap on the backup you want to manage.

How do I get everything from my old phone to my new phone? ›

  1. Turn on your new device.
  2. Tap Start.
  3. When asked, make sure you connect to a Wi-Fi network.
  4. Choose to copy apps and data from your old device. Recommended: If you have a cable to connect your devices, follow the on-screen instructions to copy your data. ...
  5. Check your texts, photos, and videos.

How do I transfer everything from my old phone to my new phone after setup? ›

Android to Android
  1. Make sure both phones are charged and are connected to Wi-Fi.
  2. On the old phone, go to "Settings" and sign into your Google Account if you are not already logged in. ...
  3. In "Settings", tap "Accounts & sync", turn on "Auto-sync data" if it is off.
  4. Go back to "Settings"
  5. Tap "Backup and reset"
30 Oct 2022

How do I transfer everything from my old phone to my new phone I phone? ›

Use Quick Start to transfer data to a new iPhone or iPad
  1. Make sure that your current device is connected to Wi-Fi and Bluetooth is on. ...
  2. Connect your device to Wi-Fi or your device's mobile network.
  3. You may be asked to activate your mobile service.
  4. Set up Face ID or Touch ID.
  5. Choose how you want to transfer your data.
4 days ago

How do I find all my Samsung accounts? ›

  1. On your TV, navigate to and select Settings, and then select General.
  2. Select System Manager, and then select Samsung Account.
  3. You can log in here, or create a new account. ...
  4. To manage your account, navigate back to System Manager.
  5. Select Samsung Account, and then select My Account.

How can I access my Samsung account without two step verification? ›

When you enter a verification code to sign in, you can also choose to skip the verification code step next time you sign in on that device. Doing so adds the device to your list of trusted devices, so you won't have to perform two-step verification on that device in the future.

How can I get into my old Samsung phone without the password? ›

If you don't remember your PIN, password or pattern, you will need to wait until the battery runs out so that the device switches off itself. Follow the instructions to perform a factory reset using the buttons on your device. Once you have reset your device, you can restore data on your Galaxy device.

How do I access my Samsung backup? ›

To access Samsung Cloud on your computer, open your desired web browser, and then go to Click Sign in, enter your Samsung account information, and then click Sign in again. If you're unsure of your account information, click Find ID or Reset password after you click Sign in.

Does Samsung account transfer to new phone? ›

Keep your Galaxy connected by using Smart Switch to seamlessly transfer your data to your new Galaxy devices. Keep your Galaxy connected by using Smart Switch to seamlessly transfer your data to your new Galaxy devices.

How do I view Android data files? ›

Find & open files
  1. Open your phone's Files app . Learn where to find your apps.
  2. Your downloaded files will show. To find other files, tap Menu . To sort by name, date, type, or size, tap More. Sort by. If you don't see "Sort by," tap Modified or Sort .
  3. To open a file, tap it.

How do I view all data on Android? ›

Open the Settings app. Tap Connections. Select Data usage. Tap Mobile data usage.

How do I view all files on Android? ›

View your files
  1. On your Android device, open Files by Google .
  2. On the bottom, tap Browse .
  3. Tap a category. You'll see files from that category in a list.
  4. To change how the files display, tap Grid view . To go back to a list, tap List view .
  5. Optional: To sort your files, on the top right, tap More . Select Sort by.

How can I recover my data after factory reset? ›

To recover data after factory reset Android, navigate to the "Backup and Restore" section under "Settings." Now, look for the "Restore" option, and choose the backup file you created before resetting your Android phone. Select the file and restore all of your data.

How do I view Android backups? ›

Find and manage backups
  1. Go to
  2. On the bottom left under "Storage," click the number.
  3. On the top right, click Backups.
  4. Choose an option: View details about a backup: Right-click the backup. Preview. . Delete a backup: Right-click the backup. Delete Backup.

How do I restore my Samsung backup from Google Drive? ›

Sign in to your Google Account, and agree to Android's terms of service. You'll receive a list of items that you can restore, like your apps, call history, device settings, contacts, and calendar. Since you did a full factory reset, choose everything, and hit restore to begin restoring your data.

How do I restore my Android phone from Google backup? ›

How to restore your phone from a Google backup
  1. When you reach the Copy apps & data screen, tap Next.
  2. On the Use your old device screen, tap on Can't use old device.
  3. Sign in to your Google account and agree to the Terms of Service.
  4. Select what you want to restore to your device, then tap Restore.
17 Mar 2022

How can I transfer text messages from Android to Android? ›

  1. Download Droid Transfer 1.34 and Transfer Companion 2.
  2. Connect your Android device (quick start guide).
  3. Open the "Messages" tab.
  4. Create a backup of your messages.
  5. Disconnect the phone, and connect the new Android device.
  6. Choose which messages to transfer from the backup to the phone.
  7. Hit "Restore"!
6 Jul 2022

What are the options to back up and transfer content to a new phone? ›

You can set up your phone to automatically back up your files. Open your phone's Settings app.
Switch between backup accounts
  • Open your phone's Settings app.
  • Tap System. Backup. ...
  • Tap Backup account.
  • Tap the account that you want to use for backups.

How do I transfer data from one phone to another without WIFI? ›

Use an offline file sharing app.

They usually work by turning your device into what's essentially a Wi-Fi hotspot, just without the internet. The app that works best for you depends on which type of device you use: AirDrop (Apple iOS) Google Files (Windows or Android)

Can you transfer apps from one phone to another? ›

Launch the Google Play Store. Tap the menu icon, then tap “My apps and games.” You'll be shown a list of apps that were on your old phone. Pick the ones you want to migrate (you might not want to move brand-specific or carrier-specific apps from the old phone to the new), and download them.

How do you transfer data from a broken phone to a new phone without PC? ›

If you ask 'how to transfer data from broken phone,' there are mainly three options. Firstly you can use your device's cloud backup and access the file from there. Another option is to take out the SD card and extract the data from it. The last and best option is to use an android remote access and control app.

How do I find my Samsung account email? ›

2 Tap Manage accounts, and then select your Samsung account. 3 Tap My profile, and then tap Profile info. 4 Next, select your email at the top of the screen.

How do I find my Samsung account ID number? ›

  1. Select the "Find ID" tab on the Samsung Account page (
  2. Enter your name and date of birth on the "Find ID" screen.
  3. Click on the "Find ID" button to see the ID (e-mail) you initially set when joining the Samsung Account.

Can I have 2 Samsung accounts on my phone? ›

Luckily, though, Android now has a built-in feature that allows you to set up multiple user accounts, which means you can set up a secondary user profile that shares absolutely no data with your own.

How can I get my verification code without another device? ›

Get a text or phone call

If you don't have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call. Click Didn't get a verification code on the sign in screen.

How do I skip the 2-step verification? ›

Turn off 2-Step Verification
  1. On your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.
  2. At the top, tap Security.
  3. Under "Signing in to Google," tap 2-Step Verification. You might need to sign in.
  4. Tap Turn off.
  5. Confirm by tapping Turn off.

What if I lose my phone 2-step verification? ›

If you've lost access to your primary phone, you can verify it's you with:
  1. Another phone signed in to your Google Account.
  2. Another phone number you've added in the 2-Step Verification section of your Google Account.
  3. A backup code you previously saved.

How do I reset my old phone without a password? ›

Press and hold the Volume Up button and the Power button. Once the startup screen appears, release the Power button, and 3 seconds later release the Volume Up button. Your phone will enter recovery mode. Use the Volume buttons or touch the screen to select Wipe data/factory reset.

Can you unlock a phone without factory reset? ›

Unlock without Factory Reset via Google Find My Device

Step 1. Go to Google Find My Device on your another Android device or computer > Sign in your Google account > It will show all your Android devices that have signed in to this account > Choose the Android phone you want to unlock.

What is the default password for Samsung? ›

Switch off the TV using the remote control. 2. Press Mute>8>2>4>Power (from the remote control). This will reset the TV password to its default password which is 4 zeroes (0000).

How do I recover permanently deleted photos from Samsung Cloud? ›

Option 1. Using Gallery app
  1. Open Gallery app > tap Menu.
  2. Select Trash > tap Edit.
  3. Select photos you want to restore > tap Restore.

How can I recover permanently deleted photos from gallery without backup? ›

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back: In your phone's gallery app.

How do I recover photos from my lost phone? ›

Try Google Photos to Recover Photos from Lost Phone
  1. Open the Google Photos app on your laptop or computer.
  2. Select all the photos and tap more (three dots). From the options that appear on your screen, select Save to device or Add to album.
  3. It will direct you to browse the computer/laptop drive to save the pictures.
12 Oct 2022

Does Samsung transfer delete data from old phone? ›

No, the content on your old phone will not be removed. Smart Switch creates a copy of your data that is transferred across, the original content is still stored on your old phone.

How do I transfer my contacts from my old phone to my new Samsung? ›

To transfer contacts from Samsung to Samsung, just go to the Google Account settings of your existing device and enable the option to sync contacts. That's it! Later, you can go to the target Samsung phone and turn on the syncing option for contacts on it as well.

How do you transfer data and settings from your old Android phone to your new Samsung using smart switch? ›

  1. Take everything from contacts to music with you to your new phone. ...
  2. Go to the Home screen. ...
  3. Choose Samsung.
  4. Choose Smart Switch.
  5. If this screen appears, read the terms and conditions and choose Agree. ...
  6. If this screen appears, choose Start. ...
  7. Choose Receive data.
  8. Choose an option, in this case, Wireless.

How do I transfer data from Samsung account to Google? ›

  1. 1 Tap Apps.
  2. 2 Tap Settings.
  3. 3 Scroll down to the Personalisation section in Settings and tap Accounts.
  4. 4 Tap Google.
  5. 5 Tap on your email address.
  6. 6 You can now see the list of types of data you can back up to your Google account. ...
  7. 7 Tap the three dots or More at the top right corner of your screen.
  8. 8 Tap Sync now.

What does a Samsung account have access to? ›

Your Samsung account not only gives you access to exclusive apps like Smart Things and Samsung Pay, but it also allows you to backup, restore, and sync your data across multiple devices and more. This will also help if you forget your ID or password.

How do I get my stuff from the Samsung Cloud? ›

How to Restore Your Data
  1. First, sign in to your Samsung account, then go to Settings > Accounts and backup, tap Restore data, and select your phone.
  2. You'll see all the data that's backed up to your Samsung Cloud. ...
  3. You might be asked if you'd like to install backed-up apps on your new phone, tap Install to do so.
8 May 2022

How do I extract data from my Samsung phone? ›

  1. Connect your Samsung to computer. Install PhoneRescue for Android on your computer > Connect your Samsung to the computer with a USB cable. ...
  2. Select file categories to extract. Check the file categories you want to recover > Click Next button on the right to proceed. ...
  3. Select the files to recover.
27 Sept 2022

How do I transfer everything from my old phone to my new phone? ›

  1. Turn on your new device.
  2. Tap Start.
  3. When asked, make sure you connect to a Wi-Fi network.
  4. Choose to copy apps and data from your old device. Recommended: If you have a cable to connect your devices, follow the on-screen instructions to copy your data. ...
  5. Check your texts, photos, and videos.

Do I need both a Google and Samsung account? ›

This is optional. Every Android phone will require you to set up a Google Account. Setting up a Samsung account is different and has additional features. They both have similar features, such as backing up data like Contacts, Calendars, Apps, etc.

How do I restore my backup data? ›

Restoring data varies by phone and Android version. You can't restore a backup from a higher Android version onto a phone running a lower Android version.
Switch between backup accounts
  1. Open your phone's Settings app.
  2. Tap System. Backup. ...
  3. Tap Backup account.
  4. Tap the account that you want to use for backups.

Can someone access your Samsung phone? ›

Nowadays, everything is so synched, and all accounts are linked to each other, just getting access to one password can make it easy to hack into all your other accounts and your entire phone. For instance, if you use an Android phone, a hacker can guess your Google account password and remote access your Android phone.

How do I know if someone is logged into my Samsung account? ›

First, check your Samsung Account's activity.
If you find any of the following information in your account, this could mean your account is being used by someone else.
  1. A new sign-in notification email when you did not sign in.
  2. Any changes in your settings.
  3. Any activity in your account that you did not initiate.
15 Jun 2022

What is stored in Samsung account? ›

Note: Call logs, Messages, Contacts, Calendar, Clock, Settings, Home screen, and Apps data are backed up to Samsung Cloud.

How do I access my Cloud storage? ›

How to connect to Google Cloud Storage
  1. Sign in to Looker Studio.
  2. In the top left, click. then select Data Source.
  3. Select the Google Cloud Storage connector from the list.
  4. If prompted, AUTHORIZE access to your data.
  5. Enter the path to your data: ...
  6. In the upper right, click CONNECT.

Can I still get my photos from Samsung Cloud? ›

If you didn't move them out of your account in time, you cannot retrieve your photos from Samsung Cloud. But if you did sync Samsung Cloud with OneDrive, you can get your images from there, and keep it synced with the Samsung Gallery app.

How do I restore my Samsung from Google backup? ›

  1. Go to Settings, then tap Accounts and backup.
  2. Tap Restore data.
  3. If you have multiple Samsung devices backed up to the same account, each of your backups will be displayed. ...
  4. Select the apps that you wish to restore.
  5. Tap Restore.
  6. If prompted, tap Install to restore your Apps screen and Home screen.

How can I recover my phone data without display? ›

How to Access Android Phone with Broken but Visible Screen
  1. Unlock your phone using your pin, fingerprint, or whatever you use.
  2. Connect your phone to your computer using a USB cable.
  3. Tap the file transfer mode option. ...
  4. Use your computer to access your phone and retrieve all your files.
14 Jul 2022

How can I get my old data from my Android? ›

So, let's see all the ways you can get your files back from your Android device.
Method #1: Recover From Backup
  1. Pay a visit to your device's Settings.
  2. Choose “Accounts and back up”.
  3. Tap on Backup and restore.
  4. Select Restore data.
  5. Choose what you would like to restore, and then tap on Restore.
3 Oct 2022

How do I recover data from a broken phone? ›

Recovering Data From a Dead or Broken Android Phone or iPhone
  1. Remove Your SD Card. You can usually find your SD card with your SIM card, either in a tray on the side of your device or behind the battery.
  2. Insert It in Another Device. ...
  3. Open the SD Card Drive. ...
  4. Find Your Data.


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